{"id":279,"date":"2026-10-07T19:56:29","date_gmt":"2026-10-07T19:56:29","guid":{"rendered":"https:\/\/genko.fr\/?page_id=279"},"modified":"2026-11-01T22:32:06","modified_gmt":"2026-11-01T22:32:06","slug":"livraisons","status":"publish","type":"page","link":"https:\/\/genko.fr\/en\/livraisons\/","title":{"rendered":"livraisons"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"279\" class=\"elementor elementor-279\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d25f3f e-con-full e-flex e-con e-parent\" data-id=\"6d25f3f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a80ad30 elementor-widget elementor-widget-html\" data-id=\"a80ad30\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- GENKO \u00b7 Livraison \u2014 bloc HTML Elementor, pleine largeur. N\u00e9cessite le bloc WPCode \u00ab pages infos \u00bb.\n     Bilingue : le fran\u00e7ais est dans data-gk-lang=\"fr\", l'anglais dans data-gk-lang=\"en\". -->\n<div class=\"gpi\" data-no-translation><div class=\"gpi-page\">\n<aside class=\"gpi-cote\"><\/aside>\n<div class=\"gpi-main\">\n<div data-gk-lang=\"fr\" lang=\"fr\">\n  <h1>Livraison<\/h1>\n  <p class=\"gpi-chapo\">Le point relais est offert d\u00e8s <span data-gpi=\"seuilOffert\"><\/span> en France m\u00e9tropolitaine. On pr\u00e9pare ta commande en <span data-gpi=\"preparation\"><\/span>, elle arrive chez toi <span data-gpi=\"delaiFrance\"><\/span> plus tard.<\/p>\n\n  <h2>Ce que \u00e7a co\u00fbte<\/h2>\n  <p>\u00c0 partir de <span data-gpi=\"seuilOffert\"><\/span> d'achat, la livraison en point relais est offerte. En dessous, ou si tu choisis la livraison \u00e0 domicile, elle co\u00fbte <span data-gpi=\"fraisLivraison\"><\/span>. Le montant exact s'affiche dans ton panier, avant le paiement.<\/p>\n\n  <h2>Comment \u00e7a se passe<\/h2>\n  <ol>\n    <li>On pr\u00e9pare ta commande \u00e0 la main en <span data-gpi=\"preparation\"><\/span> apr\u00e8s le paiement.<\/li>\n    <li>On la confie \u00e0 <span data-gpi=\"transporteur\"><\/span> et tu re\u00e7ois un e-mail avec ton lien de suivi.<\/li>\n    <li>Le colis arrive en <span data-gpi=\"delaiFrance\"><\/span> en France m\u00e9tropolitaine.<\/li>\n  <\/ol>\n  <p class=\"gpi-encart\">En p\u00e9riode de f\u00eates ou de soldes, la pr\u00e9paration peut prendre un ou deux jours de plus. On te pr\u00e9vient par e-mail si c'est le cas.<\/p>\n\n  <h2>Suivre ton colis<\/h2>\n  <p>Le lien de suivi est dans l'e-mail d'exp\u00e9dition. Tu retrouves aussi tes commandes dans <a href=\"\/mon-compte\/\">ton compte<\/a>. Toujours rien apr\u00e8s 7 jours ouvr\u00e9s&nbsp;? <a href=\"\/contact\/\">\u00c9cris-nous<\/a> avec ton num\u00e9ro de commande.<\/p>\n\n  <h2>O\u00f9 on livre<\/h2>\n  <p>Le site livre en France m\u00e9tropolitaine. Pour la Corse, l'outre-mer ou l'\u00e9tranger, <a href=\"\/contact\/\">\u00e9cris-nous<\/a> avec les articles qui te plaisent et ton adresse : on te pr\u00e9pare un devis, livraison comprise.<\/p>\n  <p>Si tu acceptes, tu re\u00e7ois par e-mail un lien pour payer en ligne, puis on exp\u00e9die. Hors Union europ\u00e9enne, le devis indique aussi les droits de douane, pour que tu saches tout avant de payer.<\/p>\n\n  <h2>Si le colis arrive ab\u00eem\u00e9<\/h2>\n  <p>Note-le si possible aupr\u00e8s du livreur, puis envoie-nous une photo du colis et de son contenu, id\u00e9alement sous 3 jours. On te renvoie la commande ou on te rembourse, comme tu pr\u00e9f\u00e8res.<\/p>\n<\/div>\n\n<div data-gk-lang=\"en\" lang=\"en\">\n  <h1>Shipping<\/h1>\n  <p class=\"gpi-chapo\">Pickup point delivery is free from <span data-gpi=\"seuilOffert\"><\/span> in mainland France. We prepare your order within <span data-gpi=\"preparation\"><\/span>, and it reaches you <span data-gpi=\"delaiFrance\"><\/span> later.<\/p>\n\n  <h2>What it costs<\/h2>\n  <p>From <span data-gpi=\"seuilOffert\"><\/span> of purchases, pickup point delivery is free. Below that, or if you choose home delivery, it costs <span data-gpi=\"fraisLivraison\"><\/span>. The exact amount shows in your cart, before payment.<\/p>\n\n  <h2>How it works<\/h2>\n  <ol>\n    <li>We pack your order by hand within <span data-gpi=\"preparation\"><\/span> after payment.<\/li>\n    <li>We hand it over to <span data-gpi=\"transporteur\"><\/span> and you get an e-mail with your tracking link.<\/li>\n    <li>The parcel arrives within <span data-gpi=\"delaiFrance\"><\/span> in mainland France.<\/li>\n  <\/ol>\n  <p class=\"gpi-encart\">During the holidays or sales, packing can take a day or two longer. We'll let you know by e-mail if that's the case.<\/p>\n\n  <h2>Track your parcel<\/h2>\n  <p>The tracking link is in the shipping e-mail. You can also find your orders in <a href=\"\/mon-compte\/\">your account<\/a>. Still nothing after 7 business days? <a href=\"\/contact\/\">Write to us<\/a> with your order number.<\/p>\n\n  <h2>Where we ship<\/h2>\n  <p>The website ships to mainland France. For Corsica, the French overseas territories or abroad, <a href=\"\/contact\/\">write to us<\/a> with the pieces you like and your address: we'll send you a quote, shipping included.<\/p>\n  <p>If you accept, you get a link by e-mail to pay online, then we ship. Outside the EU, the quote also shows customs duties, so you know everything before you pay.<\/p>\n\n  <h2>If the parcel arrives damaged<\/h2>\n  <p>If you can, report it to the delivery person, then send us a photo of the parcel and its contents, ideally within 3 days. We resend your order or refund you, whichever you prefer.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Livraison Le point relais est offert d\u00e8s en France m\u00e9tropolitaine. On pr\u00e9pare ta commande en , elle arrive chez toi plus tard. Ce que \u00e7a co\u00fbte \u00c0 partir de d&rsquo;achat, la livraison en point relais est offerte. En dessous, ou si tu choisis la livraison \u00e0 domicile, elle co\u00fbte . Le montant exact s&rsquo;affiche dans [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-279","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/genko.fr\/en\/wp-json\/wp\/v2\/pages\/279","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/genko.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/genko.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/genko.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/genko.fr\/en\/wp-json\/wp\/v2\/comments?post=279"}],"version-history":[{"count":21,"href":"https:\/\/genko.fr\/en\/wp-json\/wp\/v2\/pages\/279\/revisions"}],"predecessor-version":[{"id":1726,"href":"https:\/\/genko.fr\/en\/wp-json\/wp\/v2\/pages\/279\/revisions\/1726"}],"wp:attachment":[{"href":"https:\/\/genko.fr\/en\/wp-json\/wp\/v2\/media?parent=279"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}